Most IT support providers are purely reactive one, meaning that they wait until a client has a problem with either their computer, server or network and calls them to fix the issue. We take a proactive maintenance approach to ensure that your business IT systems run more smoothly and are less likely to break down. This gives you effective performance and reduced support costs.
We specialise in providing IT support to organisations across the UK. Our IT support service provides phone and remote assistance to act as your own dedicated IT Support Department. Remote support technology enables us to potentially solve your problems within minutes, and our IT technicians have specialist skills to deal with any issues you may experience as quickly as possible.
The risk of fire, flood, theft and system failures make disaster recovery a critical part of business planning. Downtime costs money, and most of us would cease to function without IT systems and data. Glideslope Software Ltd can guide you with your contingency planning, providing an IT disaster recovery programme designed to get you back up and running in hours, not days.
Money can be tight in the Not-For-Profit Sector we know. We have been providing IT services and support to non- profit and UK charity organisations for over 16 years. Throughout this time we have identified some tips which may be beneficial to those working in this sector. Tip Number 1 – Microsoft Security Essentials: Microsoft…Read More
There are some nasty viruses going around at the moment that’ll either encrypt your data and demand a ransom to unlock it (easily resolved by restoring data from backups, but that does require time to do) or try to grab your username and password when you carry out activities such as Internet banking (possibly much…Read More
Isn’t it nice whenever you’ve taken your laptop to a coffee shop or café and been able to make use of the free Wi-Fi connection? Being able to offer free internet access in your business can sometimes take careful planning. Especially if your customer facing Wi-Fi isn’t secure you risk non-customers…Read More
Alex’s Story Finally I can say I’m a fully qualified driver! After traveling for a long two hours on the train I was able to spend time contemplating what was ahead and if I could do it! I was starting to think there would be no way in just under ten days I would be able to successfully pass my…Read More
We all know passwords can easily be forgotten, stolen or intercepted and we all know it happens far too often. That’s why many companies particularly ones which deal with large amounts of customer’s money are trying to find new ways to protect accounts and eliminate cybercrime. One way MasterCard have trialled…Read More
A poll taken by YouGov of 1,057 Microbusinesses in the UK found that although 85% of business owners polled used Microsoft Office programs, 65% were using old versions. This shows just how much businesses may be missing out on IT support and advice which could help increase efficiency, time and more importantly…Read More