Most IT support providers are purely reactive one, meaning that they wait until a client has a problem with either their computer, server or network and calls them to fix the issue. We take a proactive maintenance approach to ensure that your business IT systems run more smoothly and are less likely to break down. This gives you effective performance and reduced support costs.
We specialise in providing IT support to organisations across the UK. Our IT support service provides phone and remote assistance to act as your own dedicated IT Support Department. Remote support technology enables us to potentially solve your problems within minutes, and our IT technicians have specialist skills to deal with any issues you may experience as quickly as possible.
The risk of fire, flood, theft and system failures make disaster recovery a critical part of business planning. Downtime costs money, and most of us would cease to function without IT systems and data. Glideslope Software Ltd can guide you with your contingency planning, providing an IT disaster recovery programme designed to get you back up and running in hours, not days.