Most IT support providers are purely reactive one, meaning that they wait until a client has a problem with either their computer, server or network and calls them to fix the issue. We take a proactive maintenance approach to ensure that your business IT systems run more smoothly and are less likely to break down. This gives you effective performance and reduced support costs.
We specialise in providing IT support to organisations across the UK. Our IT support service provides phone and remote assistance to act as your own dedicated IT Support Department. Remote support technology enables us to potentially solve your problems within minutes, and our IT technicians have specialist skills to deal with any issues you may experience as quickly as possible.
The risk of fire, flood, theft and system failures make disaster recovery a critical part of business planning. Downtime costs money, and most of us would cease to function without IT systems and data. Glideslope Software Ltd can guide you with your contingency planning, providing an IT disaster recovery programme designed to get you back up and running in hours, not days.
One of our clients managed to damage a number of network modules by trying to put an Ethernet cable in the wrong way around. As the cable was for his broadband router he also lost the Internet connection for the entire network. As experts in unravelling problems, Glideslope Software was called out to restore the…Read More
This week saw the start of a 3 month long project to carry out the integration and upgrade of IT systems for the YMCA Black Country group (YMCABC). YMCABC has 3 main IT problems: As an amalgamation of West Bromwich YMCA, Wolverhampton YMCA and First Base Walsall there are 3 independent IT infrastructures and no…Read More
Talent Match Black Country enables young people furthest away from being work-ready to secure or take up enterprising and/or job opportunities, by improving their confidence and optimism, and by offering intensive support through the provision of solution focused mentors. YMCA Black Country is providing the Talent…Read More
Do you think before you click? According to a cybersecurity report from Microsoft, “deceptive downloads” were the top threat for 95 percent of the 110 countries surveyed and so computer security should be something you keep in mind when visiting websites. What are deceptive downloads? Deceptive downloads are…Read More
Our new website has just been launched and provides details and case studies for the essential IT services you require. Your IT systems no longer just support your business – they enable your entire business to function. By choosing Glideslope Software to provide your IT services you will have peace of mind…Read More
Alex Palmer has recently joined us as our new Apprentice IT Technician. Alex is working towards his BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals (QCF) and his qualification as a Microsoft® Certified Professional in Configuring Windows 7. Alex will be receiving extensive on…Read More